When will I get my IELTS results

You won’t have to wait long for your IELTS test results. If you have taken IELTS on paper, you will be able to preview your results after 13 days from the test date. If you have taken IELTS on computer, you will be able to preview your results after 3 to 5 days from the test date. You can check the results on the Test Taker Portal.  IELTS results remain online for 28 days but should not be used as an official confirmation of your performance.

When will I get a physical copy of my result?

We will send you email confirmation as soon as you Test Report Form (TRF) is ready. You can collect your TRF from the following locations:

Almaty:
British Council office, 97 Zholdasbekov Street, Samal Towers, Block A-2, 11th Floor
from Monday to Friday 10:00 - 17:00
for Saturday and Sunday 09:00 - 12:00

Astana:
Pony Express office, 22 Mangilik El Avenue
from Monday to Friday 09:00 - 18:00 

Atyrau:
RTG Education office, 2D Azattyk Avenue, 2nd Floor, Building Annex-1 (Blue Roof), Office 201
from Monday to Friday 09:00 - 18:00 

Shymkent:
IELTS on computer: Miras University, 2 Sapak Datka Street, Academic Department
from Monday to Friday 15:00 - 18:00

Shymkent:
IELTS on paper: Cambridge Line school, 259 Nursat Street
from Monday to Friday 09:00 - 17:00 

Aktau:
Guarantee Training Center, Microdistrict 17, Building 23, Floor 2, Office 34
from Monday to Friday 10:00 - 19:00 

Aktobe:
Aqbobek International School, Oraz Tateuly Street 13A, Room 134
from Monday to Friday 10:00 - 13:00 

Petropavlovsk:
SKU, Pushkin Street 86, Building 2, Floor 2, Office 201
from Monday to Friday 09:00 - 18:00
lunch time 13:00 - 14:00 

Karaganda:
Abylkas Saginov Karaganda Technical University, Nursultan Nazarbayev Avenue 56, Main Building, Room 231
from Monday to Friday 14:00 - 16:00

Please submit the original document of ID/passport when you come to collect the Test Report Form.

If you cannot collect your TRF in person, you can arrange for a third party to collect it by providing a third party ID card or Passport with your power of attorney and a copy of the Test Taker’s ID/Passport used on a test day.

If you live in another city, your TRF can be delivered by Pony Express within Kazakhstan territory. This option must be requested when you register for your IELTS Speaking test, otherwise candidate is responsible for the delivery.

If you would like your Test Report Form to be sent overseas outside of Kazakhstan, you may arrange for a courier delivery. You will need to provide your courier service with candidate name, test date and tracking number (if available). Courier service is paid by candidate.

Please make sure to collect your Test Report Form within 3 months after the test date as all unclaimed certificates will be destroyed afterwards.

IELTS results will not be disclosed over the phone or through email.

If you lose your Test Report Form or forget your test results, please contact your test centre. There is a fee for the reissuance service - 10000 KZT. 

We’ll send your IELTS results directly to the institutions you’re applying to

Institutions need original copies of your Test Report Form. Photocopies will not be accepted.

We can send up to five additional copies of your TRF directly to institutions you are applying to (for instance universities, immigration officers, etc.). If you would like us to do this, please include the relevant addresses on the Test taker portal within two years of taking the test.

Please do not forget to give the full postal address of the institution. Without the complete address we are not able to check whether the institution has access to the IELTS Test Report Form Verification Service that allows it to view your results after we have submitted them electronically.

In case they do not have access to this service, we will prepare a paper copy of the TRF. It can only be sent by courier directly to the institution. Courier service is paid by candidate.

TRF hard copy can be collected by the courier on the following address:

British Council office
Zholdasbekov Street, 97
Samal Towers, Block A-2, 11th Floor
050051, Almaty
Kazakhstan
Tel: +7 (727) 2444 144

Can I get more than five additional copies of my IELTS results?

If you want us to send another copy of your TRF to a recognising organisation in addition to the five copies we provide, you will need to pay an administration fee of 5000 KZT per each copy per each organization.

Please make your payment to the below account as indicated:

Organisation: British Council (Kazakhstan)LLP
Bank: JSC Citibank Kazakhstan
IBAN: KZ3983201T0200445000
SWIFT: CITIKZKA
BIN: 150540016608
KNP: 859
KBE: 17

You will need to email us the following documents to info@kz.britishcouncil.org:

We will then send the TRF directly to the institution online.

If the institution you are applying to, do not have access to IELTS Test Report Form Verification Service, we will prepare a paper copy of the TRF. It can only be sent by courier directly to the institution. Courier service is paid by candidate.

Institutions can receive your score by contacting the IELTS online verification service. To do this they need your TRF number. This can be found in the lower right-hand corner of your TRF.

Please note that an additional Test Report Form takes around 7 working days to be processed.

We are able to accept requests for amendment of incorrect details on the Test Report Forms (TRF) when the details on the TRF do not exactly match the details on the test taker’s identification used as part of the registration process. This correction and amendment of data is limited ONLY to clerical errors, spelling mistakes and incorrect details. We are not able to amend any other TRF details that are not consistent with the documentation submitted by the test taker and collected prior to and on test day. We also cannot accept any request of any kind for changes that occur after the test e.g. a change of last name/surname due to marital status, a change of gender or a change in the ID after its expiry or loss/theft. Please fill in Amendment Form and submit to info@kz.britishcouncil.org if required. 

What does my IELTS score mean?

You will be awarded an IELTS band score from 0-9 for each test section, which reflects your proficiency in English.

Your TRF shows a score for each of the four skills (Listening, Reading, Writing and Speaking), as well as an overall band score. You can score whole band scores (for example 5.0, 6.0, 7.0) or half band scores (e.g. 5.5, 6.5, 7.5) in each section of the test.

Find out more about how your score is calculated here.

IELTS results validity period

Organisations will usually not accept your results if they are more than two years old, unless you provide evidence that you have actively maintained or tried to improve your English since taking the test. The IELTS Partners cannot confirm the validity of test results that are more than two years old.

How to get your IELTS test re-marked?

If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked and will need to request this at the test centre where you sat the test.

The fee for this service is 35 000 KZT, which will be refunded if your score is increased for any section of the test.

You need to apply for a re-marking no later than six weeks after the test date, regardless of whether you have taken IELTS on Paper or IELTS on Computer.

You can submit an Enquiry on Results online from the Test Taker Portal. Alternatively, you can download the Enquiry on Results Form from the download section below and submit it to the test centre where you sat the test by email. Make sure you attach your proof of payment.

Your result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for remark. If you have not received a response after 21 days, please contact your test centre.

Can I re-take my IELTS test?

There are no restrictions on re-taking IELTS. You can book a test as soon as you feel you are ready to do so.

Please note that your score is unlikely to increase unless you make a significant effort to improve your English before re-taking the test. Visit the Preparation section to take a practice test and assess your level.